Managed eBay integration service for Ecommerce from Holbi is a unique service that combines highly featured SaaS integration between your Ecommerce web site and eBay market place with experience of our Account Managers who will be looking after you prior, during and after the integration.
We will help you set up and configure your eBay account to connect our integration solution. We can liaise with the Customer support team on your behalf if required.
Newly created marketplace accounts often have certain limits applied by default. These limits can be increased or lifted off completely. We will advise on when it is time to approach the Customer support team and provide all the required information in order for the limits to be increased or lifted off completely.
Our product integration works in two stages. First products get uploaded from the site to our system where they can be further configured and then they get sent to eBay.
Even though we've made both very straight forward and easy to use we are always ready to help our clients to organize the upload from the site to the back end of our system, or further to eBay. We can assist with setting up product properties to maximize visibility of those products and conversion rates.
Products can be uploaded in batches to the marketplaces. Our team offers help in understanding how batch upload works and configuring your account to support batch upload.
Batch upload speeds up the integration process and makes it so much easier and less time consuming.
We help you to increase the number of listed products on eBay marketplace by eliminating errors.
eBay is dealing with the enormous numbers of different products coming from various sellers, just like you. Sometimes their systems wont accept or understand a product and would raise an error.
Our systems record such error notifications and store them in a special log.
Our specialists are trained to deal with such errors and resolve the issues to avoid errors in the future.
Holbi's Accounts managers are trained to deal with various product types and will assist you with setting up product feeds and creating new products, if needed.
Sometimes your eBay seller account may get locked for various reasons. We will be there for you to assist with submitting an un-lock request to eBay and dealing with the whole situation to its successful resolution.
Holbi's Ebay Integration solution comes with full training. We can train you or your personnel on how to use the systems.
Training is provided over the phone or live chat. We can do screen share as well. We offer user manuals and video tutorials for your convenience.
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